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June 2008
May 2008
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Pet First Aid Kit
Every home should have one of these.
Kit contains:
Scissors, Gauze Pads, Alcohol Prep Pads, Bandage, Tweezers, Gloves, Iodine Prep Pads, Gauze Roll, Cotton Tips
find out more
April 2008
| About Us Dogs Monthly are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Dogs Monthly 61 Great Whyte Ramsey Huntingdon PE26 1HJ Phone: 08450 948 958 Fax: 08707 66 22 73 Email: sales@dogsmonthly.co.uk |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. Whilst every care is taken to ensure correct prices on our website we do reserve the right to change a price in exceptional circumstances. If a price is corrected due to exceptional circumstances, customers will be informed of the change before payment is processed and offered the opportunity to cancel their order. If an order is placed for an item with an erroneous price, and the erroneous price is less than our cost price of the item, we reserve the right to offer to process the order at cost price or the opportunity for the customer to cancel the order. Prices on orders for out-of-stock or pre-release items are valid for 10 days after the order is placed. If there are price changes when stock becomes available again customers will be informed of any change before any payment is processed and offered the opportunity to cancel the order. |
| Shipping And Handling In the unlikely event that your goods fail to arrive within 14 days of dispatch, you will have the option of either a full refund or a replacement shipment. Where an incorrect address has been given to us with the order we reserve the right to charge for any extra carriage costs incurred. If any goods are received faulty or damaged you must notify us within 7 days of receiving them (via email) quoting your order reference. Deliveries are usually made by either the Royal Mail or CityLink. We are unable to give instructions to the couriers with regards to leaving items elsewhere such as with neighbours or in garden sheds. If, when ordering, you left instructions to this effect we must apologise as this is not possible. Your order may be delayed if there are any unexpected stock shortages. (You will be notified by e-mail or telephone if this is the case). Your order may also be delayed if we fail to get authorisation for payment for your order. (We run independent security checks which include postcode matching, user surnames & card usage patterns. These checks are essential to prevent credit card fraud. |
| Delivery Schedule We deliver your order right away. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All prices listed on the site include VAT where necessary. Under UK VAT rules we do not apply VAT to Royal Mail shipping, it is however applied to the charges of all other couriers. |
| Credit Card Security On order processing pages we use a 1024 bit SSL certificate from Thawte. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. |
| Guarantee We guarantee your satisfaction. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 08450 948 958 |
| Privacy Policy Dogs Monthly do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy If your goods arrive faulty or damaged, or a fault becomes apparent in the first 14 days after delivery, we will either provide a full refund or dispatch new goods as soon as possible after the faulty goods have been returned to us. If the goods are not faulty you have 7 working days from the day after the goods arrive to cancel the order and return the goods at your cost for a refund. A refund will be provided within 30 days. If any returned goods are not faulty and the goods contain software that has been opened a 25% restocking fee will apply. We expect any returned goods to be returned in the condition originally sold including any product packaging. |